Last Updated: September 2024 

1. Overview 

SWAI AI (“SWAI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our website and AI-powered marketing platform. By accessing or using our services, you consent to the practices described in this Privacy Policy. 

2. Information We Collect 

We may collect the following types of information: 

  • Personal Information: Information that identifies you personally, such as your name, email address, phone number, and billing information. 
  • Non-Personal Information: Information that does not identify you personally, including anonymized data about your use of our services. 

How We Collect Information: 

  • Directly from You: When you sign up for an account, request information, or interact with our services. 
  • Automatically: As you navigate through our services, we may collect usage data, IP addresses, and other information via cookies and similar technologies. 
  • From Third Parties: We may receive information about you from third-party sources, including partners, vendors, and service providers. 

3. How We Use Your Information 

SWAI AI uses the information we collect for various purposes, including: 

  • To Provide and Improve Our Services: We use your information to operate, maintain, and enhance our services. 
  • To Communicate with You: We may use your information to send you updates, newsletters, and other communications. 
  • For Marketing and Advertising: We may use your information to tailor and deliver advertisements and marketing content that may be of interest to you. 
  • For Legal and Compliance Purposes: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements. 

4. Data Protection and Security 

SWAI AI implements appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us. 

5. Sharing Your Information 

We may share your information with: 

  • Affiliates and Subsidiaries: For purposes consistent with this Privacy Policy. 
  • Service Providers: Who assist in operating our services, including data hosting, payment processing, and customer support. 
  • Legal and Compliance: If required by law or in response to legal processes. 
  • Marketing Partners: For purposes of conducting marketing campaigns and providing you with relevant offers. 

6. Your Choices and Rights 

You have several choices regarding the use of your information: 

  • Access and Correction: You can access and update your personal information through your account settings. 
  • Marketing Preferences: You can opt-out of receiving marketing communications by following the unsubscribe instructions in those messages. 
  • Cookies: You can manage cookies through your browser settings. 

7. Data Retention 

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. 

8. International Data Transfers 

SWAI AI is based in the United Kingdom, and your information may be transferred to, stored, and processed in the UK or other countries. By using our services, you consent to the transfer of your information to countries outside of your country of residence. 

9. Children’s Privacy 

Our services are not directed at children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information. 

10. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Last Updated” date at the top of this page. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the terms. 

11. Contact Us 

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: 

SWAI AI 

Unit 5, 12 Aldergate 

Tamworth, United Kingdom 

Postcode: B79 7DL 

Email: contact@swai.ai

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